The owner of the Hello Casino brand is White Hat Gaming Limited, a company registered in Malta in 2017. It has had a license to operate in the field of online gambling since August 2018.
To operate in the UK, Hello Casino got a license from the country’s gambling regulator, the Gambling Commission, in 2019. The operator pays taxes in the United Kingdom, and all aspects of the casino are fully controlled by the state organization.
The black background of the site is mixed with garish colors. The site has 5 language versions:
The main menu of the site is hidden in the button located in the upper left corner of the page. Clicking on it opens the following items:
In the top line there is information about the balance and an option to switch to account management.
Below there is an advertising block with current offers, and immediately below it there is the game menu:
There is a very convenient option to search for games by provider, which are arranged in alphabetical order.
The site gives the impression of a carefully considered approach to its ergonomics. All information is systematized, there is nothing needless, no duplicated categories. The organization of Hello Casino site can be considered a perfect model.
Hello Casino has a rich assortment of games with a huge pool of providers. Even generally recognized leaders in this industry may envy the list of creators:
To be fair, many of these studios and laboratories are part of the influential providers’ orbits, and on other sites they are represented under a single brand. But yet, the range is impressive.
The «Jackpots» section could be more representative. There are only 52 games, but the most generous and popular are present.
Live casino is well-structured by game types, and Evolution Gaming is the main content provider in it.
The section with new games is regularly updated. The management monitors the situation, instantly reacts to new products and add them into the lobby.
In general, the collection of Hello Casino games is something to be proud of.
You cannot tell the bonus policy of Hello Casino is «manna from heaven».
Even a welcome bonus is stingy enough. It consists of 3 stages, which involve doubling the first deposit (within 100 pounds), additional 50% to the second deposit (up to 250 pounds) and the same for the third deposit with 25 free spins at the minimum rate in one of the simulations.
Sundays at Hello Casino are called «sensational» because of 30% to the deposit (up to 100 pounds).
There is also a loyalty program with the usual scoring of points and not very generous privileges.
The work of Hello Casino’s marketing division cannot be called satisfactory.
The operator of Hello Casino has taken care of decent contingent of payment systems for customers, but for players from Britain only some options are available:
For players from other countries there are also:
Unfortunately, like many rivals, Hello Casino’s methods imply only depositing. You can get a win in a very limited number of ways:
You will have to wait for a bank transfer for up to 7 days, the rest of the system will get money within 24 hours.
The minimum deposit and withdrawal amount for all the systems is 10 pounds. A critical disadvantage of Hello Casino is a weekly payout limit. It is only 2500 pounds for 7 days. If you win a jackpot, you will not get it here in a lifetime.
The systematic approach and reasonable minimalism of the desktop version have been successfully transferred to the mobile version.
Users of devices with IOS and Android operating systems will not experience any difficulties when working with the Hello Casino website.
The news says that there is some work on an application for mobile devices, and it should appear in the near future.
You can contact the Hello Casino support in three ways. In the lower left corner of any of the pages there is a button for live chat.
If this option is not suitable, then from the main menu you can get to the support page, which contains answers to everyday questions. Here you can find the email address and switch to the Hello Casino page on Facebook, where you can also ask a question to a technical support representative.
The support works 24/7without breaks or weekends.
The OceanCasinos team carefully studied all the aspects of the Hello Casino operator’s work and found a number of undoubted advantages:
However, Hello Casino has its disadvantages:
For a beginner in online gambling, Hello Casino has a solid set of advantages. The OceanCasinos team believes that this operator has excellent potential, the «speed» that it showed at the start of its activity will not decrease, and the resource will continue to improve.
It is not yet possible to classify Hello Casino as an operator that determine and shape the policy of world gambling. The main reason for this is lack of any information about the casino’s relationship with its customers.
However, the vector of the site development is set correctly, and it is likely that Hello Casino will move gradually up in the ranking of OceanCasinos. So far, the resource is rated with 7 points out of 10.