Grand Ivy game platform is managed by White Hat Gaming Limited, a company registered in Valletta, Malta. The owner’s activity is confirmed by a license from the Malta Gambling Authority.
In the UK gambling market, Grand Ivy operates under a license, issued in 2018, from the Gambling Commission, the country’s gambling market regulator.
The regulator carries out permanent supervision over the work of this online casino. It allows to observe the players’ rights as much as possible and help them in resolving disputes.
The site has severe classical design, but also a little gloomy. Black and dark gray are dominant colors.
The layout of control levers is also close to the classics. The top line has two «floors». The first one contains the options of switching the site language versions, log-in/log-out, a button to switch to account and profile management, as well as balance information.
The lower «floor» contains the main menu with the following items:
Then there is an advertising block, containing a creeping line at the bottom with the most popular jackpot simulations and the size of a potential win in them.
Lower there is a game search field, which has the following filters:
Below it there is the game menu, placed vertically on the left side of the page:
As you can see from the list, due to too much of «marketing feelings», the administration asked the developers to duplicate some items, that contain identical content.
The site has 5 language versions:
Despite the unusual location of the game menu, there is no discomfort in working with the site, and sorting the games by manufacturers «adds points» to the resource creators.
An information menu at the bottom of the page completes the «overall picture». It contains all the information about security policy, rules, responsible gaming, contacts, and more.
The list of game content providers is a special pride of Grand Ivy online casino. Few competitors can boast of this. There are 85 providers, from giants of the gambling industry to newcomer studios with a «package» of several games:
It should be noted that a dozen studios are subsidiaries of Microgaming, but this does not affect the representativeness of the site manufacturers.
The «Live casino» section is completely dominated by Evolution Gaming.
It is a little strange that there is annoying advertising of slots with progressive jackpot, but there is no separate category with them. You will have to search by providers or name.
Grand Ivy casino has everything you need for a huge win, including all the popular simulations with record sums.
A bonus with a pretentious name «Three Huge Match Bonuses» meets newcomers of Grand Ivy casino. As it often happens, there is banality behind a beautiful sign. This is what happened here. Three stages of the welcome bonus:
In addition, 500 loyalty program points will be given when signing up. They are the local currency with exchange rate depending on a player’s status.
Regular players have a chance to win a Mercedes in the Grand Ivy Tour. Biggy517 is the nickname of the last winner, who got the prestigious car.
Activity of players will help them to go on a «journey» through the levels of the loyalty program with accumulation of points and new statuses, which will give solid financial advantages.
Players who manage to reach the VIP level will be «ennobled» with the following options:
Besides that, the management arranges irregular promotions drawing large cash prizes for all players.
Banking in Grand Ivy casino absolutely doesn’t match the content providers. The poor list of payment instruments includes:
The minimum transaction in both directions is 10 pounds. The upper deposit limit depends on a chosen payment instrument. But there is an unpleasant payout limit of 5000 pounds per week. Of course, this does not apply to VIP-players, but not everyone can get to the prestigious status. But a lot of people can get winnings that are more than 5 thousand pounds.
The Finance Department is not in a hurry to approve the withdrawal request, giving players a chance to change their mind, cancel the payout and lose money. Approval of the request lasts 3 days.
After the approval, the money will be transferred to electronic payment systems within 24 hours, to cards — in 3-5 days and by bank transfer in a week.
The creators of Grand Ivy bothered themselves to make playing comfortable for owners of mobile devices, so, along with the desktop version, there is a mobile one.
It is equipped with all the functions of account management and the games are adaptable to any size. Users of mobile devices, including those based on IOS and Android, will not experience any inconvenience. There are no special applications yet.
Support in Grand Ivy casino is 24/7 and has no breaks for weekends or holidays. You can contact the technical support operator via e-mail or live chat, the launch buttons of which are located in 2 places of any page: in the lower left corner and on the right side, closer to the middle.
Account verification takes place only via e-mail. Support languages correspond to the current version of the site.
Grand Ivy online casino has been present in the world of gambling since 2016 and so far has no serious complaints about its work. Complaints or conflicts related to this brand are not found on the network.
The advantages of Grand Ivy casino clearly outweigh the disadvantages related mainly to only one operator’s division. Based on the realities, the OceanCasinos team considers it possible to recommend the site for use.
It is quite close to the leaders of the rating, with 8 points out of 10.